A question, a problem with the app or your account? Write to us: a CMFI Connect administrator will answer you.
1.Change or reset your password
Whether you forgot it or simply want a new one, an administrator takes care of it for you.
- 1Write to [email protected] with the subject “Password”.
- 2Give your account's phone number and your username.
- 3An administrator checks that the request really comes from you, then gives you a new password.
Then sign in with this new password. The team will never ask you for your current password.
2.Report a problem
Write to [email protected] describing what happens, with a screenshot if you can. Give your phone model and the app version: it is shown at the bottom of “Settings” (tap your photo at the top of Home, then “Settings”).
3.Frequently asked questions
- Change the language: “Settings” › “Language”.
- Delete your account: “Settings” › “Delete my account”, or the “Delete my account” page of this website.
- Your personal data: everything is explained on the “Privacy” page. To exercise your rights, write to [email protected].